We must verify your identity before we can reset your User ID. Please take the following steps to verify your identity:

  • Enter a valid Transamerica Employee Benefits Contract (Certificate or Policy) Number
  • Enter a valid Social Security Number and confirm it by entering it again.

If you have questions, please contact our Customer Service Professionals at 888-763-7474.

Forgot User ID:   Verify Identity > Reset User ID

Please correct the following errors:
Contract (Certificate or Policy) Number *
Social Security No. *
Confirm Social Security No. *